IAA Report Confirms Improving Standards at Dublin Airport

The IAA report confirms that passengers enjoyed good standards at Dublin Airport in 2023 and those standards are improving all the time. Last year saw more than 15 million passengers depart from Dublin Airport and 97% passed through security screening in under 20 minutes, beating our own target of 90%.

Any issues flagged by the IAA relate to the early months of 2023 and were corrected before the start of the summer, through the roll-out of our 15-point improvement plan which saw us double down on important things like cleanliness, the removal of clutter and better wayfinding in both terminals. Improvements to Wi-Fi speeds, the addition of more seating at departure gates and the creation of family seating areas were also very well-received by passengers and made the passenger experience better.

Standards are set to get even better this year too with a number of further improvements planned over the coming months.