Keflavik International Airport best in Europe in 2014
ACI Airport Service Quality Awards 2014
Keflavík International Airport was chosen the best airport in Europe in 2014 in an extensive passenger service quality survey at all the world’s leading airports.
The survey, which asks passengers about the quality of numerous service aspects, is carried out by Airports Council International (ACI) four times a year. Airports with the highest overall results of the year receive special recognition from the Council. This is the third time that Keflavík International Airport has received such recognition for outstanding results. The Airport held top position in Europe in 2009 and was the best airport in Europe with under two million passengers in 2011. In addition, the Airport was inducted into the ACI Director General’s Roll of Excellence in 2014 for continuous success in service surveys from 2008.