Frequently Asked Questions

The Routes team has put together our most frequenty asked questions, providing you with key information and essential news about our virtual event, Routes Reconnected. 

What is Routes Reconnected?

Routes Reconnected is a virtual event designed to bring together the global route development to stimulate recovery and support the re-establishment of air services across the world, following the devastating effects of the COVID-19 pandemic on the industry.

Why is Routes Reconnected taking place?

Following the success of our inaugural Routes Reconnected event in November 2020, the second edition of Routes Reconnected will provide the community with a platform to continue important conversations, collaborating to overcome what has, and continues to be, one of the most challenging periods that the industry has ever faced. By hosting Routes Reconnected, we will provide a virtual forum that will support all our global partners in navigating the 'new normal' and working together to plan ahead for winter 2021, where many believe the recovery of the industry will begin in earnest.

When will the event take place?

Routes Reconnected will take place from Monday 26 April – Thursday 29 April 2021. View the full event programme for further details about the meetings, live and on-demand content and networking opportunities that will be available across the four event days.

How will Routes Reconnected work?

Facilitated through our bespoke virtual platform, Routes Reconnected will include virtual meetings, CEO interviews, airline briefings, and speed networking sessions. Our live and on-demand content and intuitive digital platform will allow delegates to connect with their peers and build diaries wherever they are in the world.

How do I register for Routes Reconnected?

Click here to register and login (or create an account if you are not already a Routesonline member). Once you have logged in, select what type of delegate you wish to register as. If you are an airport, tourism authority, or economic development agency, you will be presented with two options:

• Full Access Virtual Platform: Up to 10 virtual meetings and virtual networking opportunities, plus conference access.
• Conference Access: Full conference programme access, including airline briefings.

How do I use the virtual platform?

The event will be hosted on a sophisticated, user-friendly platform which will act as the central hub for all information, content, and meetings during the event.

If you have already registered for the event, you will receive a confirmation email with a link to the system and your unique Personal Registration Code (PRC).  You can log-in and begin scheduling meetings, bookmarking conference sessions, and planning a diary that aligns with your business objectives one month ahead of the event starting.

How do I request meetings for Routes Reconnected?

By selecting an attendance option that includes meetings during the registration process, you will gain access to the digital event platform one month ahead of the event, where you will be able to request and schedule up to 10 virtual meetings with your industry partners.

When requesting meetings with your airline partners, please submit the request to the organisation's lead contact. The designated lead contact will be responsible for coordinating the organisation's diary for the event. 

You will also be able to input conference sessions into your diary, building a calendar that meets your business objectives for the event.

How can I prepare for meetings at Routes Reconnected?

The content of your business proposals to support your recovery plans has never been more important. Route Exchange is the world’s largest online community and provides airports and destinations with exclusive access to airline requirements and key information that will help you research your industry partners ahead of the event. Learn more about Route Exchange.

If you have any further questions about Routes Reconnected, or would like to speak to a member of the team about your registration, please contact the team.

Book your place Download the event brochure